Privacy Policy

Privicy policy

last updated: 7 August 2025

this privacy policy explains how Kate Essence collects, uses and protects your personal information when you visit our website or make a purchase from our store.

information we collect

we may collect the following types of personal information:

  • name, email address, billing and shipping address, phone number
  • payment information (processed securely through third-party services)
  • purchase history and order details
  • browser type, ip address, and usage data when you access our site

we collect this information directly when you provide it (such as during checkout or account creation) or automatically through cookies and analytics tools.

how we use your information

we use your personal information for purposes including:

  • processing and fulfilling your orders
  • sending order confirmations, updates and support messages
  • responding to customer inquiries and requests
  • improving our website, products and customer experience
  • marketing and promotional communication if you have opted in

we do not sell or rent your personal data to third parties.

third-party services

we may share your information with trusted third-party services that help us operate our store, such as:

  • payment gateways
  • shipping providers
  • email marketing platforms
  • analytics and advertising tools

these providers only receive the information necessary to perform their functions and are required to handle your data securely and in compliance with data protection laws.

marketing communications

if you subscribe to our newsletter or marketing messages, we may send you updates about new products, exclusive offers and more. you can unsubscribe at any time by clicking the unsubscribe link in our emails.

cookies and tracking

we use cookies and similar technologies to enhance your browsing experience, analyze traffic and offer a more personalized shopping experience. for more details, please consult our cookie policy.

data storage and security

we take appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or misuse. data is stored securely and only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

your rights

depending on your location, you may have the right to:

  • access the personal data we hold about you
  • request correction or deletion of your data
  • object to the processing of your data
  • withdraw consent for marketing communication

to exercise any of these rights, please contact us via our support email.

policy changes

we may update this privacy policy from time to time. any changes will be posted on this page with the updated date. we encourage you to review this policy regularly to stay informed.

contact

if you have questions about this privacy policy or how your data is handled, contact us at: support@kateessence.com